In 2004, the then National Consumer and Carer Forum (NCCF) developed this document as a guide for all organisations involved with mental health within the public, private and non-government sectors, to utilise in the development and/or implementation of consumer and carer participation policies. This Policy aims to cover all levels of participation, and includes consumer and carer input at individual, local, state, and national levels.
The document is intended as a best practice example of a consumer and carer participation policy and may be adopted by any organisation. However, it is recognised that this document may need to be adapted to local or organisational needs.