What We Do

NMHCCF members represent mental health consumers and carers on a large number of national bodies, including government committees and advisory groups, professional bodies and other consultative forums and events.

Members use their lived experience, understanding of the mental health system and communication skills to advocate and promote the issues and concerns of consumers and carers.





Based on our knowledge of consumer and carer issues, we produce a number of publications on matters important to consumers and carers written from their perspective. These include:

We also use our skills and resources as representatives on committees and working groups.

Annual Achievements

The NMHCCF provides advocacy on mental health consumer and carer issues through representation on a large number of national bodies, such as government committees and advisory groups, professional bodies and other consultative forums and events. NMHCCF members also research and prepare submissions, raise awareness and share information relevant to consumers and carers at the national level.

NMHCCF members ensure that issues and concerns of consumers and carers are acknowledged and addressed as part of the national policy development process in Australia.

For more information about the achievements made by the NMHCCF each year, please read the annual reports below:

Business and Activity Planning

The NMHCCF Strategic Plan guides its activities.

PDF icon NMHCCF Strategic Plan 2018-2021112.4 KB

Reports From Meetings

The NMHCCF meets face-to-face at least twice a year with all other business and meetings conducted electronically or via teleconference.

In 2020 and 2021 the NMHCCF is meeting on a 6-weekly basis via videoconference.

The following reports are provided after every two day NMHCCF face-to-face meeting to inform consumers and carers and other NMHCCF stakeholders about NMHCCF meeting activities:

PDF icon March 2021270.68 KB
PDF icon February 2021231.84 KB
PDF icon December 2020235.36 KB
PDF icon October 2020128.83 KB
PDF icon August 2020128.73 KB
PDF icon July 2020140.15 KB
PDF icon May 2020440.33 KB
PDF icon March 202050.4 KB
PDF icon December 2019235.08 KB
PDF icon March 2019156.85 KB
PDF icon October 2018151.18 KB
PDF icon March 2018372.3 KB
PDF icon October 2017306.92 KB
PDF icon March 2017236.13 KB
PDF icon September 2016231.02 KB
PDF icon February 201645.62 KB
PDF icon September 2015156.1 KB
PDF icon March 2015100.5 KB
PDF icon September 2014155.18 KB
PDF icon March 2014158.12 KB
PDF icon September 201397.83 KB
PDF icon March 201399.28 KB
PDF icon September 2012139.04 KB
PDF icon March 201299.09 KB
PDF icon September 2011148.09 KB
PDF icon March 2011113.04 KB
PDF icon September 2010125.99 KB
PDF icon March 201048.29 KB
PDF icon September 200954.37 KB
PDF icon March 2008127.43 KB
PDF icon April 2007128.9 KB

NMHCCF Operating Guidelines

The NMHCCF Operating Guidelines were first endorsed by the NMHCCF in April 2007 and revised in 2011 and 2016. Please click on the links below to access the NMHCCF Operating Guidelines.

NMHCCF Operating Guidelines
Appendix A - NMHCCF Member Report Form
Appendix B - Mental Health Australia Selection Process (under revision)
Appendix C - NMHCCF Style Guide

The NMHCCF has also agreed a nationally consistent approach for NMHCCF consumer and carer selection and representation.


NMHCCF History

Originally known as the National Consumer and Carer Forum (NCCF),  this unique model was developed collaboratively in 2002 by peak consumer and carer groups and the Australian Health Ministers' Advisory Council Mental Health Standing Committee (AHMAC MHSC). The NMHCCF now reports directly to the Mental Health Drug and Alcohol Principal Committee (previously MHSC).

In November 2005, in order to reflect the specific mental health purpose of the NCCF and distinguish itself from other consumer and/or carer organisations within Australia, the NCCF changed its name to the National Mental Health Consumer and Carer Forum (NMHCCF).

Mental Health Australia provides support and resources for the NMHCCF, which is funded through state/territory and Australian Government contributions.

In 2016/17, an independent evaluation of the NMHCCF was undertaken, at the request of the Mental Health Drug and Alcohol Principal Committee.

Craze Lateral Solutions were engaged to carry out this evaluation. The evaluation considered the entirety of the NMHCCF's acheivements within current resources, limitations and opportunities, and against the backdrop of a rapidly changing mental health policy and service landscape.

The evaluation included examination of the following elements:

  • NMHCCF membership and reporting lines; constituency connections
  • performance of the NMHCCF, including consideration of current funding
  • current auspice arrangement and contractual/funding agreements
  • governance and operational processes
  • resources - management of funding and staffing
  • collaboration and partnerships
  • effectiveness of promotion, publications and advocacy tools.